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CRAY XE6 Support: Difference between revisions

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== Support / Feedback ==
== Support / Feedback ==
Finally please feel free to contact us.
Finally please feel free to contact us.
* [mailto:hlrs.systeme.nehalem@support.hlrs.de Trouble Ticket System (OTRS)]
* System administration: '''xe6 (a) hww.de'''
* System administration: '''xe6 (a) hww.de'''
* Report problems through the [http://www.hlrs.de/organization/sos/hpcn/services/trouble-ticket-submission-form/ Trouble Ticket Submission Form]


== How can I get information of important things for HWW users? ==
== How can I get information of important things for HWW users? ==
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''Please report all problems to:''
''For direct support, please contact:''
{| width="80%"
{| width="80%"
|- "valign="top"
|- valign="top"
| width="40% | '''System Administrators''':<ul>
| width="40% | '''System Administrators''':<ul>
# Bernd Krischok
# Bernd Krischok
# Martin Hecht
# Martin Hecht
# Ohno
# Thomas Beisel
</ul>
</ul>
| '''User Management'''<ul>
| '''User Management'''<ul>
Line 26: Line 26:
| '''Software Tools / Development / Parallelisation'''<ul>
| '''Software Tools / Development / Parallelisation'''<ul>
# Uwe Küster
# Uwe Küster
# Alexander Schulz
# Shiqing Fan
# Rainer Keller
# Jose Gracia
# Christoph Niethammer
# Christoph Niethammer
# Shiqing Fan
# Kiril Dichev
</ul>
</ul>
| '''Applications'''<ul>
| '''Applications'''<ul>

Latest revision as of 15:56, 20 November 2024

FAQ

We provide a FAQ section which will be extended continuously.

Support / Feedback

Finally please feel free to contact us.

How can I get information of important things for HWW users?

  • Subscribe to the mailing list hwwsysnews. There will be send announcements of maintenance schedules, informations for new software versions etc. You may subscribe at a web page or write an email to hwwsysnews-request@listserv.uni-stuttgart.de with the subject subscribe.


For direct support, please contact:

System Administrators:
    1. Bernd Krischok
    2. Martin Hecht
    3. Thomas Beisel
User Management
    1. Thomas Bönisch
Software Tools / Development / Parallelisation
    1. Uwe Küster
    2. Shiqing Fan
    3. Jose Gracia
    4. Christoph Niethammer
Applications
    1. Martin Bernreuther
    2. Martin Winter