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HPE Hawk Support: Difference between revisions

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== FAQ ==
== FAQ ==
We provide a [[HPE_Hawk_FAQ|FAQ]] section which will be extended continuously.
* We provide a [[HPE_Hawk_FAQ|FAQ]] section which is extended continuously.


== Support / Feedback ==
* To contact our support use the '''[https://www.hlrs.de/solutions-services/service-portfolio/trouble-ticket-submission-form/ Online Form]'''
or write a mail to rt-platform-hawk@hlrs.de.


== Support / Feedback ==
Please do '''''not''''' contact individual persons via Email or phone!
Finally please feel free to contact us.
* System administration: '''??? (a) hww.hlrs.de'''
* Report problems through the [http://www.hlrs.de/???/ Trouble Ticket Submission Form]


== Important informations for HWW users? ==
== Important informations for HWW users? ==
* There will be send announcements of maintenance schedules, informations for new software versions etc.  
* Announcements of maintenance schedules, important software version updates, etc. are send to the user mailinglist
 
 
''For direct support, please contact:''
{| width="80%"
|- "valign="top"
| width="40% | '''System Administrators''':<ul>
# Thomas Beisel
# Bernd Krischok
# Uwe Sauter
</ul>
| '''User Management'''<ul>
# Thomas Bönisch
</ul>
|
|- valign="top"
| '''Software Tools / Development / Parallelisation'''<ul>
# Jose Gracia
# Ralf Schneider
# Christoph Niethammer
# Bjoern Dick
</ul>
| '''Applications'''<ul>
# Martin Bernreuther
# Andreas Ruopp
</ul>
|}

Latest revision as of 12:01, 7 December 2020

FAQ

  • We provide a FAQ section which is extended continuously.

Support / Feedback

or write a mail to rt-platform-hawk@hlrs.de.

Please do not contact individual persons via Email or phone!

Important informations for HWW users?

  • Announcements of maintenance schedules, important software version updates, etc. are send to the user mailinglist